Sooqcom

User data deletion guide

Important

Deleting your account is permanent. All your active ads, saved items, chat history and profile information will be erased permanently and cannot be recovered.

How to delete your data

You can request deletion of your account and all associated data directly inside the Sooqcom app by following these steps:

  1. Open the Sooqcom app on your device.
  2. Make sure you are signed in to the account you want to delete.
  3. Go to the My account tab in the bottom navigation bar.
  4. Tap the Settings icon.
  5. Scroll down and select Account settings.
  6. Tap Delete account.
  7. You will be asked to confirm your decision. Read the warning carefully.
  8. Tap Confirm deletion. Your account and all associated data will be removed from our servers immediately and permanently.

Alternative method (request by email)

If you can no longer access the app, you can request data deletion by contacting our support team:

  1. Send an email to [email protected] from the email address linked to your account.
  2. Use the subject line: "Data deletion request".
  3. In the body of the email, please include your username or the phone number linked to the account to help us identify it.

Our team will process your request within 7 business days and will send you a confirmation email once your data has been fully erased.